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81% Of Gamers With Disabilities Struggle With Inaccessible Game Features, Samsung Study Finds

Study reveals video game makers failing to cater to gamers with disabilities, hindering accessibility and inclusivity
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Video game makers aren’t doing enough to cater for gamers with disabilities, a study has revealed.

A poll of 500 adults, with physical and mental disabilities who play video games, found 81% have struggled to play their favorite games due to inaccessible game features.

Specific problems include a lack of customizable control options (21%), hard-to-read text (33%), fast-paced gameplay (34%), and flashing lighting effects (31%).

As a result, 39% have been forced to stop playing a game – or abandon it altogether.

The Samsung study also found that 52% would like to see more characters who represent their disability – and claim they would game more if this happened.

81% of people with disability have struggled to play their favorite games due to inaccessible game features. SWNS.

The research follows the launch of the brand’s ‘Embrace Your Game’ portal – a European-wide gaming training initiative featuring expert guides, training sessions, and video workshops for gamers of all abilities.

 “Gamers with disabilities not only make up a sizable portion of the player base,” said Steven Woodgate, chair of the True Ability Employee Resource Group at Samsung Electronics UK,

“But they also provide valuable perspectives and experiences to the gaming community.

“While we’ve seen some strides in accessibility over recent years, this study reveals the pressing barriers still faced by many.

“We must prioritize an inclusive gaming landscape, ensuring every player, regardless of their disability, can enjoy and connect through these digital realms.

“The industry owes it to all its players to make games as accessible and representative as possible.”

Despite the challenges, 22% of those polled feel empowered by gaming, while 40% said the pastime gives them a sense of escape.

And 16% said it provides them with a way to connect with other gamers with disabilities, with 28% claiming video games are an ‘essential’ part of their routine.

Barriers for those polled include games that result in ‘cognitive overload’ through complex control configurations and hard-to-follow information or instructions (28%).

While 24% have experienced dexterity issues – such as controllers not being adequately designed for their ergonomic needs.

In response, gamers with disabilities revealed the features and accessibility options they’d like to see in future titles.

81% of people with disability have struggled to play their favorite games due to inaccessible game features. SWNS.

More accessory options for differently abled players (34%) topped the list, closely followed by more online multiplayer options catering to different disabilities (34%).

The research carried out through OnePoll also found 31% would like to see improved guides and tutorials to help them learn gaming controls more easily.

And 31% would also like a greater range of customizable controller options.

“It should be no surprise to learn that disabled people enjoy gaming as much as anyone else,” said Robin Christopherson, of charity AbilityNet, which works towards making the digital world more accessible.

“But this research demonstrates quite clearly the negative impact on people’s wellbeing when hardware or software isn’t accessible.

“It also underlines that games are a vital part of the fabric of many people’s lives, creating social networks and bringing enjoyment which should be open to everyone.”

Produced in association with SWNS Talker

Edited by Judy J. Rotich and Newsdesk Manager

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