Apple Inc. (NASDAQ: AAPL) is addressing concerns regarding its latest iPhone 15 devices becoming unusually warm.
The company identified software issues and specific third-party applications as the primary causes and assured users that corrective measures are in progress, reported Bloomberg.
The outlet noted that the devices might feel warmer during the initial days after purchase due to increased background tasks, especially during setup or data restoration.
Furthermore, a bug in the iOS 17 software and certain apps, including Instagram and Uber, has reportedly been overburdening the phones’ system. Apple confirmed that Instagram rectified the issue on Sept. 27.
“We have identified a few conditions which can cause iPhone to run warmer than expected,” said the company telling Forbes. “The device may feel warmer during the first few days after setting up or restoring the device because of increased background activity.”
The high-end iPhone 15 Pro, which features a titanium frame and an enhanced A17 Pro chip for gaming, has been under scrutiny. Some speculated that the hardware enhancements could be the root cause of the overheating.
However, Apple dismissed such theories, emphasizing that the new design offers superior heat dissipation compared to previous models made of stainless steel.
Apple also clarified that the upcoming software adjustments won’t compromise the processor’s speed. The company also debunked any safety concerns about the overheating issue and assured it wouldn’t affect the iPhones’ long-term performance.
While the new USB-C charging standard isn’t a contributing factor, Apple did reportedly note that using high-speed charging adapters, especially those exceeding 20 watts, could cause temporary warmth.
“We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update. Another issue involves some recent updates to third-party apps that are causing them to overload the system. We’re working with these app developers on fixes that are in the process of rolling out,” said the company in a statement about the iPhone 15.
Several iPhone 15 Pro and iPhone 15 Pro Max users have expressed their concerns on social media platforms, with some even sharing images of their devices’ temperature readings exceeding 100 degrees Farenheit.
Apple has yet to announce a release date for the iOS 17 update that will address the overheating issue. However, the company has already introduced the first beta version of iOS 17.1 to developers, with a wider release anticipated later this month.
In a report from Rebecca Jarvis from ABC’s Good Morning America, some customer have complained about the apps, including social media and ride share including Uber and Lyft, heating up the phone.
Produced in association with Benzinga
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